Look at your social media analytics and also reflect intrinsically on what you think worked the best for you. These insights are important to determine how you want to move forward. Mobile marketing typically is conducted via text, also called short message service (SMS). Text open rates are estimated to be as high as 98%, which is one reason mobile marketing can be so effective. While text messaging is the most common way to market via mobile devices, notifications from mobile apps and social channels can also be received on smartphones.
When you promote your brand on social media, you learn that tracking your campaigns’ success is critical. You need to see how your content performs to optimize your strategy to continually drive better results. One of the biggest benefits of social media is that it enables you to convey your brand’s personality through posts. Before you launch your first post, you need to determine your brand identity. You want to determine how you’ll convey your brand to your audience. Instagram features a variety of content formats, including Stories, Reels, Live videos, and more, making it a great platform for creating different types of engaging content for your audience.
Key Social Media Metrics To Track
By consistently posting and interacting with your followers on these platforms, you can build brand awareness, foster customer loyalty, and ultimately drive sales for your business. Once you agree to the social media strategy we develop, we will start executing it. We will develop social media posts that are unique to your brand and relevant to your audience. For quality assurance, this content will be prepared in a monthly content calendar. You will have an opportunity to review and approve before anything goes live on your social media profile.
See How Top Marketers Are Winning With Social Media In 2025
Most of the outcomes are similar to the research on social media in the context of B2C companies. However, some of the outcomes are unique for B2B context (e.g. employee brand management, company credibility). Just recently, studies started investigating the impact of the use of social media on sustainability. It is important for a business to be able to measure the effectiveness of social media by calculating return on investment (ROI).
The study by Kumar and Möller (2018) investigated the role of social media for B2B companies in their recruitment practices. The study used correlation analysis and descriptive analysis to analyse the data. Industrial buyers use social media for their purchase as they compare เพิ่มผู้ติดตาม products, research the market and build relationships with salesperson (Itani et al. 2017). Social media changed the way how buyers and sellers interact (Agnihotri et al. 2016) by enabling open and broad communications and cooperation between them (Rossmann and Stei 2015).
This type of engagement on social media doesn’t always have to be stiff and planned either, as you can spark conversions through wit and humor, playing on trending topics, or sharing user-generated content. Track metrics like engagement rate, click-through rate, conversions, and follower growth. Use the analytics tools provided by each platform to gain insights into what’s working and adjust your strategy accordingly. Your goal could be to achieve brand awareness, increase customer engagement, increase website traffic etc. Setting a target ensures focus and clarity on the kind of content you must generate and helps you gauge if you’re on the right path.
By interacting with users through comments, direct messages, and live videos, brands can build trust and loyalty among their followers. It’s also important to track the performance of social media campaigns using analytics to understand what content resonates most with the audience and adjust strategies accordingly. Social media marketing is the use of social media platforms like Facebook, Instagram, LinkedIn and Twitter to connect with your target audience, build your brand, drive website traffic and ultimately increase sales. Social media marketers are using Instagram for brand engagement and sales, moving from simple broadcasting to a more sophisticated approach that includes audience engagement, analytics and targeted ads. It’s not just about posting content—it’s about creating content that resonates with your audience and aligns with your business goals through a well-defined social media strategy. Social media marketing is gaining attention and website traffic through social media sites.
In total, 46 different theories employed in 94 (43.93%) articles on social media influencer marketing research were revealed (Table 4). The broad range of theories indicate that social media influencer marketing is an area of research with multi-faceted aspects worthy of exploration and investigation. The manifestation of theories that infused “media” and “sociology” together, such as social media influencer value model and social-mediated crisis communication theory, were observed as well. Management theories, such as charismatic and transformational leadership theory and resource dependency theory, were also observed. As the consumer demographic is changing—with millennials and Gen Z buyers making up the majority of the market—businesses need to adapt their digital marketing strategies to reach these audiences. While their older counterparts were perched in front of TV screens and could be reached via print adverts, these groups are more accessible through social media and online advertising.
Building your organic reach takes time, but you can expedite the process by boosting posts or encouraging followers to share your content. SMM can drive traffic to your website or online store, increasing the likelihood of conversions. For maximum effect, use targeted ads that put your products or services in front of your ideal audience. Bluesky, a decentralized social media platform, has introduced trending topics to enhance user engagement. This feature enables users to discover and participate in popular discussions, similar to functionalities on other platforms.